Policies

Terms & conditions

The terms that apply when you use this website or engage BoardMate.

Effective 6 October 2026. This website is operated by BoardMate Sdn. Bhd. (202401054990 (1600834-P)), Level 13A, Ace Tower, B02-B, Menara 3, No. 3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur (“BoardMate”, “we”, “us”).

Using this website

By using this website you agree to these terms. Content on this website is general information about our services and is not legal, tax or financial advice for your specific circumstances. Advice is only given under a written engagement.

You must not misuse this website, attempt to gain unauthorised access to it, or use it for any unlawful purpose. We may update or suspend the website at any time.

Engaging our services

Each engagement is confirmed by a written quotation, engagement letter or invoice that sets out the scope, fees and timeline. Our Service Terms, Payment Policy and Refund Policy form part of every engagement unless the engagement letter says otherwise.

Your responsibilities

  • Provide complete, accurate and timely information and documents.
  • Complete our Know-Your-Customer (KYC) and anti-money laundering checks.
  • Review and sign documents we prepare before statutory deadlines.
  • Intellectual property

    Content, branding and materials on this website belong to BoardMate and may not be copied without our written permission.

    Liability

    To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss caused by incomplete or inaccurate information you provide, delays by government authorities, or events outside our reasonable control. Our total liability for any engagement is limited to the professional fees paid for that engagement.

    Governing law

    These terms are governed by the laws of Malaysia, and the courts of Kuala Lumpur have jurisdiction over any dispute.

    Contact

    Questions about these terms: comsec.boardmate@gmail.com or +60 17-600 5201.